My ma was in n motor ongeluk mei maand - sy moes n operasie ondergaan in die wilgers hospitaal - geen van haar rekeninge (hospitaal, ortopeet, narkotiseerder en extrale) was aan essential med gestuur vir betaling - ek het clarrise gebel en sy het my dadelik gehelp - ek het al my ma se rekeninge aan ...
My son was admitted to hospital and it was the first time I had had to claim. I battled to get the necessary documentation from the hospital as I had paid up front and did not receive any billing. Clarisse went out of her way to contact the hospital herself and obtain all the necessary ...
Thank you so much for resolving my earlier complaint regarding the trouble claiming at the GP and pharmacy. The service I received from your staff restored my faith in Essential Med. I was kept in the loop by emails and telephone calls until the claims were settled. I dealt with Illone de Wit, who ...
We are new Essential Med clients and must say that the service we are receiving is not up to par with what I expected. Firstly, I had to consult a General Practitioner. After contacting your offices in this regard, confirming cover and requesting a list of GPs in my area, I decided on a Dr. A. ...
Received very friendly professional service from these two lady's with the bad customer service received from the majority of businesses today dealing with friendly helpful staff like these should serve as an example to other company's ...
I submitted a reimbursement form on 31 May 2013 via e-mail. They claim to have a 30 day turn around time for claims to be paid, so I called about 3 weeks later to find out what was going on with the claim. I was then told that the person who received the e-mail no longer works there and didn't hand ...