I would like to thank Retha for her stunning attitude, not only did she assist me with professionalism she got back to me in turn around time, I am impressed because this has not been the case with other consultants. Keep up the good work Retha and continue to be positive because of you I did not ...
A big thank you to Nicolene for resolving an issue that I've had for close to 3 months in less than 30 minutes! Thank you Nicolene, you have showed me that there are still people who take service delivery seriously. Much appreciation for handling my matter with such efficiency and care. Thank you ...
I regret the day I joined Essential Med, the lack of service delivery, lack of commitment and efficiency is really sad for a company that should be equipped with all these skills considering the industry that they are in. It's been grief after grief but today was my last straw. I have two claims ...
This is not my first complaint on Essential Med and I dread the fact that the trauma haunts way after I have even cancelled already. Following my cancellation, I suddenly receive a Doctor's bill backdated to February 2013 (whilst covered by Essential Med) for fees not paid by the Scheme which was ...
Not paying medical claims use excuses not beneficiary or resigned. Out of desperateness I resinged 31July 4 claims still not paid the dentist one from Oct 2012 ...
She was very helpful in processing my claims and very help in general. Fast response time on paper work and good manners on the phone. Love working with he ...