After the takeover from Carecross to Mediscor there was just suddenly no payment of any medicine. General Manager promised to sort out and reimburse what we had paid immediately. No payment and no claims going through. She bad mouthed me by my GP and about conscent from me to get info from my file. ...
I would just like to compliment Shanet Smith on a great job. I wish all consultants not just at essential med could be as helpful as she is. I had a problem with attending the new 1doctor, it was just a big misunderstanding but she got to the bottom of the problem and sorted it out. The best part ...
This is my last resort. All other means have failed. On the 18th of May 2013 we took our son to an out of Network provider with a fever of 40, because it was late on a Saturday afternoon. This was only my second attempt at claiming in the almost 1 year I have been with Essential Med. The first time ...
I would like to make people aware of the exceptionally poor service and false promises Essential Med make to there clients. I have been on this medical scheme for 6 months now. Not one month has gone by where we have received the "approved" chronic medication as promised. You call there ...
My 2 year old daughter had breathing problems and was referred to a pediatrician in June. On his recommendation she was to be admitted to hosp on the same day. We went to Louis Leipoldt admission Dept and was told that they do not help Essential Med clients unless payment is done upfront. After ...
I am utterly disgusted at the lack of service and feedback from all staff at Essential Med. Just like the product they are all talk but no walk. The Terms and Conditions around the policy is dodgey to say the least and the I have never encountered so many incompetent and inefficient staff at one ...