I want you to know that I'm very pleased with the quality of service you and your company provides. I sincerely appreciate your responsiveness and the way you conduct business. I have recommended your company to others because of our satisfaction with your service. We look forward to doing business ...
Mike you responded to my 2ND report placed on hello peter, saying that my claims to the new doctor nominated have been paid, I explained to all of you my concern that this doctor will eventually opt not to be on the network, well now guess what I got an email now saying that their claims have still ...
I applied for a nomination for dr.van zyl in malmesbury its been 3 months no responds i also applied for my chronic medication at essial med its been 3 weeks no responds im looking for other opstions please someone help me duane ...
The CEO Michael Smit does not respond to his customers. After countless messages left at almost the whole staff at the call centre I'm still waiting. Its been 3 weeks now. The staff is useless. I've been struggling 4 months now to get my reimbursement. I would highly recommend no one to join this ...
I am an active member of Essential medical aid but there is a challenge whenever I submit a claims. Below is the list of my experiences:- 1. I am unable to access any of the pharmacy partners (Clicks; Dischem and Medi-rite) whereas whenever I call the service centre they always confirm that I am ...
I submitted a claim with all the required documents on 02 July 2013. It is almost 4 months later and i do not know when or if ever my claim will be processed. It is such a pity that i have to Hellopeter essential med every time to get a timely or correct response. Such disappointing service! ...