WHAT A TEAM!!! Got feedback in less than 30 minutes. Well done. This is some service. Essential Med has really competent staff, friendly and sufficient. Thank you for providing such good services. ...
I have been receiving very poor service from the client service and claims department. They keep on promising but the claim has not been resolved and it is more than 3 months. We submitted all the required documents twice if not thrice and still this claim is not yet finalised. It is totally ...
I would like to thank the Essential 1 Doctor team for their effort and great services received. ...
Good day. Saturday I was admitted to Helen Joseph folateng hospital. Apon arrival they told me I cannot be there i have to go to the state hospital. the whole weekend i heard nothing from them. on Monday I spoke to elize who said i have to be in the folateng ward and she will arrange it if my ...
I have been with Essential Med for a number of years and been very happy... By mistake a cancellation of my debit order was done by the bank. There phones are having problems and i accept that but emails are also not been dealt with. I asked them on several occassions to help me over 6 weeks ...
After I complained 2 times about Essential med the CEO of Essential med still haven't responded to my complaints. I have given them up to the Ombudsman and the medical complaints department as well and still no luck. This is by far the worst customer service anyone will ever get. I'm still waiting ...