Service date july 2013 redered to essential med clients for which the practice do not get paid, claims have been emailed and send electronically via switch. Numerous phone calls have been made and problem have been discussed with Feroza, she always will investigate and phone me back, but this never ...
After my phone call to Essential 1 Doctor about an outstanding account, the consultant got hold of me within 1 hour, listened to the problems and resolved all. I'm very happy in the turn around in service and the settling of the claims. Thank you ...
Essential Group has two very efficient staff members in the accounts department. I phoned in extremely upset but Jeanine and Lucia turn my day around. Thank you for the excellent service and the quick refund together with feedback. You are SUPER STARS!! Sindy. ...
I have cancelled my policy a while back and essential med still feels that they have right to take my money. I have a letter from Naomi and from Marilize ackerman confirming that no more premiums will be deducted but yet again essential med has deducted a premium from my account. This is what ever ...
Hi I would like to tell you how disappointed we are in the service we have received since your change over from Care Cross to Essential 1 doctor. I actually had the chance to speak personally to illone yesterday and told her what the problems are. We have still not been contacted by your office to ...
We have been members of Essential Med for a couple of years now. When they were associated with Care Cross, we had NO problems. Since Essential Med have switched over to 1doctor, we have had endless hassles. Our doctors are complaining that they are not getting paid, and we are getting calls to ...