I had an emergacy claim for my fiance. It was an out of network after hours claim. Essential med covers one such an occurrence a year for their customors. I was told to pay the bill and then claim it back. This was 4 months ago... Since then a VALERY handled our reimbursement. After not hearing ...
Good day On the 21st I had to go see a doctor as I was in such pain I was desperate... I have nominated this doctor a month ago, I emailed info to ask for update still no response, I contacted essential med and was told a follow up will be done with 1doctor still no feedback..wether he was approved ...
I joined this Medical insurance thinking it would be the best move from the medical aid I was on, seems I was wrong, I have moved from bad to worse, firstly I have not received my welcome pack, secondly, I been calling their call centre from from August, requesting to nominate a doctor as my doctor ...
HI Mike I am a client of your company and we have been having recuring issues with regard to service levels from your staff. I phoned Michelle who was the rep who originally signed us up and she told me that you were the best person to speak to When I called in and asked for you I got put through ...
This has gone on for far too long! I have claims from June that has still not been paid! Carecross said i resigned but I did not. I sent so many emails, proof of payments etc I spoke to the manager Marilize Ackerman, she said it will be sorted out. Guess what, its 17 October and its still not ...
I applied online for medical insurance cover last night and received a call from Jack this morning to confirm my information. I am well impressed! I have used this company before and have been very impressed with their response time, good price and good product. The only reason I had to discontinue ...