I am quite disturbed that a company as large as this could honestly say that their policies and procedures (as per telephone conversation with Francois/Johan Botha manager from Nelspruit office) do not allow them to provide a reasonable and efficient service. I'm quite flabbergasted, it's clear ...
So I bought one of these Ellies multi plugs that guarentees R30K against lightning damage. But I forgot to file the paperwork within their stipulated time of 30 days. They came back with the below response. It is my opinion that if they had any trust in their products at all, they wouldn't take the ...
Bought new generator on 30/08/2012 motor broke down on 26/08/2013 no compression mailed Ellies on same day T T TARR rang back and informed me that to get almost 1000hrs out of this unit was good, normally 400hrs. Also this unit should only be used as a standby unit. Standby to what??? Bought a new ...
Had dstv installed. Was supposed to be for xstra view. Frans installed as new installation. Installation voucher was for installing. Did phone frans and he has promised now for 2 days that he will come out to help. This is for my mother whom is 71 years of age and for her room. She phoned frans ...
Hi, I called up the Cape Town branch a week or so ago asking about a microwave rack that is on the website. I was told that there was stock and the approximate price of the item. I then drive to the store today and am told that they have not sold the item for a very long time. Which means I was to, ...
I purchased a new DSTV decoder to replace our old faulty one on 26/07/13. Inside the box is the free installation voucher for the dish. I contacted the Elsat call centre and gave them all the details they needed, and got an sms to verify this. Richard contacted me on Sun. 28/07/13 to confirm if he ...