I don't really want to complain but I booked my installation on Wednesday and today when I contacted the installer I was informed that elsat have no dishes and it will only be installed in maybe another 3 working days and that there are a long waiting list already ...
OVHD decoder plus installation voucher was bought from Game, 29 Jan 2014. All the necessary details were registered with Elsat (Ellies)(0861101099 op 4) for dish installation. I was informed that I will be contacted within 3 days No response by 3 Feb I phoned Elsat and was told to phone the ...
Two weeks ago I baught a OVHD decoder with installation. I got home phoned the national call centre and logged my installation, the lady told me that an installer would contact me within 3 working days I waited more like 5 days and after the weekend waited 3 more days. I then phoned the Cape Town ...
On 21 September 2013 two Elsat/Ellies employees arrived at my house to install a new Dstv dish & decoder. In the span of an hour, they installed it & also decided to a Sony handycam to the value of R2000! When reporting this to the company, this is what was said basically: We sincerely ...
I bought a decoder at OK Power Express on the 18th from David Merafs. He gave me Collen's details from Settronics -explained that this is the installer that they usually use & we could contact him directly as he is accredited. We called Collen and set up a meeting for 4pm on Tuesday the 20th. ...
On the 28th December 2013 i purchased an OVHD decoder from Hyper Ottery, the same day sms'd the voucher code for installation as instructed on the voucher, and no response a week later I called Ellies/Elsat spoke to a gentleman who said they did not even have any of my details on their system, he ...