Today When I went to Edgars at Gateway they opened the shop! At 9.10 when they supposed to open at 9, no apology! Then when I go to there accounts department I was told I'm standing in a wrong cue! I must stand in another cue! The person Sepelele tells me its not her concern that I stood in the ...
I went to edgars to pay my account in full to be send by the lady at the customer service help desk to go stand in a queue of 20 people all around with one cashier. I ask her does she have the same system and she was busy chatting to the person next to her. Its not the first poor service has been ...
My mom bought a gift for someone at Edgars but lost the receipt. She decided to return it a few days later, it still had the tag on and was still in it's original condition. They lady at the till said she was only allowed to choose something else in the shop. We asked if we could rather take a gift ...
"My" account is in my husbands' name (B van de Venter - 6008150110957455) This account was opened about 22 years ago. I am the "user" of the account, meaning I buy clothes etc. for my husband and kids and I pay the monthly payment out of MY CHEQUE ACCOUNT for 22 years. (ES van ...
Received a R75 voucher from Edgars with "off anything you desire in store (excl cash, account payments or Telkom airtime)" but when I want to pay clothing the personnel at the paypoint said you cannot use the voucher for promotional items. This promotional items are not specified on the ...
On the 15th of November 2013, I took my Tablet, which by the way was insured, in for repairs at Edgar's. I was told that it would take at least 5 days to fix my tablet. Weeks later, haven't heard anything from Edgar's I went in store on the 17th of December 2013 to do a follow up. To my surprise ...