I'm extremely disappointed with the service received from Edgars with regards to receiving a refund on my account which was overpaid. It started when I requested the settlement balance on the account which I was duly given and promptly paid, it turns out the figure given was wrong and I ended up ...
I placed an order on the CNA website for a PS4 on 20/12/2013 using my Edgars account, due to there being no stock with the online store and our local CNA branch had received stock I decided to cancel the online order and rather purchase it in store. I cancelled the order on 23/12/2013 and I was ...
Staff are walking around and talking to each other, the queue is so long and there are so few cashiers. I came to exchange. I stood in the queue for about an hr just to get sent to the next floor and wait in another line. People are not friendly or helpful ...
Good Day, Kindly assist urgently with the below query. I have bought airtime on the 23rd and 24th of December 2013 however I have not received any of the vouchers. I have tried to follow the normal process by the calling the call centre but I have just realized that I cannot spend an amount that ...
In a nutshell let me just say i had lost all hope in the customer service in South Africa and i really thought it had died years ago up until i recieved great service from Caleen Julies who works for the Edgars Travel Desk, the service i recieved from Caleen was amazing, She is friendly, ...
I have had an acc with Edgars for as long as i can remember, when i got retrenched since i didnt have all the documents they required i have to pay up my own account. Since i have been paying my account diligently, i was being debited by MBDI for the amount of R 500 a month, in november i had ...