On 27 Dec 2013, I bought a pair of shoes from Edgars in Menlyn Park. On Saturday I wore shoes and they were damaged. On 29 Dec 2013, I returned the shoes to Edgars for exchange the shoes. I went to customer service queue and the lady asked me to fetch a replacement pair and come back. When I come ...
I've had 2 incidents recently with returns at Edgars: 1. Before Christmas, I bought some baby clothes, a pair of Adidas takkies & a pair of sandals at the Vangate branch. Upon exiting the store I realised that one of the baby vests I bought came in a 2 pack & I had only received 1.I went to ...
When one wants to pay at this Edgars, the service is extremely slow, because the lady constantly needs help from other staff members. If you want to train staff. Don't do it in peak season and waste our time!!! Shelly Edgars, . You won't see me again. ...
Just wanted to give a big thumbs up to the ladies at the Estee Lauder and cosmetics counter at Edgars Cradlestone Mall. I was gift shopping for Christmas and they were most helpful, patient, and went out of their way to wrap the most difficult to wrap gift - ever! And it wasn't just wrapped - it ...
I have a secondary card for my mother at Edgars, and in the past 2 month she has changed cards 3 times. The change is because her card is blocked, when she asks why, she is told that she must update her details, every time, then after she gets a new card, what worries me is that it never ends. She ...
Store manager is rude and store queues are long. Tills open are only at customer services! Her excuse is that there is not enough staff. This is amidst a sale with the change rooms only open after you complain. Utterly poor standards of management. ...