I bought a cellphone at Edgars Westgate Mall and after three weeks gave problems and took it back, and after a month of waiting they realized that they sent the phone to Vodacom and not MTN (their mistake). Waited another week and they sent it to MTN. Two days after receiving the phone back it gave ...
Shop assistant refused to let me try on a bikini as she said it was unhygenic. How on earth are you supposed to buy something unless you can try it on?! She kept saying it was underwear for heavens sake. Please get better educated people to work in your shops as my aunts and I all left our items we ...
The Customer service points are used primarily for payments and people are not redirected. Service point and information points on where to go for what is non existing. Standing in a que for 20min seeing people paying for goods instead of returning them (supposed purpose of the service points) and ...
My mom and I needed help in the ladies department, only the security guard was available. We then asked for the manager. He eventually came assist, I immediately advised him that the poor service was unimpressive, apart from the cashiers there is no one on the floor to assist. he had a very bad ...
Shoe available at shoe gallery chatsworth with no sizes, system enquiry made and found the shoe available at pavilion with 4 pairs available in the requested size.on arrival at pavilion poor service revealed no such shoe existed even with a picture and code given.multiple unsuccessful calls to ...
Part One: Brooklyn store PretoriaI did some shopping this morning @ Edgars for the 50% discount. I took a swimming short that was on a rail that said 50% off. Just to make sure I asked the "edgars" lady at this department if this short was on special and she said yes. (downstairs) When ...