I went to Edgards Centurion today to pick up my new card. As I hand over my ID document to the person assisting he then tells me that they do not accept temporary IDs when issuing new cards. When asking why an official document from the South African government is not accepted at dgards stores he ...
In August last year I complained about it and now again. I wanted to use my card on thursday 28/03/2013 just to be embarrassed by the card not "working". I was told that I was supposed to get a new 1. NO sms NO email... how was I supposed to know? Next I get a sms for payment!!! That they ...
I made a payment on my account at CNA Springs but the person gave me the wrong amount now my account is - R1502.41. I contacted Edgars account on 25 march to ask for a refund, They said I must fax through a letter, cetified copy of id and bank statement to 086 579 3110 att Maria and the money would ...
I took my cellphone in for repairs in January they told me it would take up to 6 weeks for repairs, i went to the branch end of February to follow up and the cashier told me they've sended the phone to vodacom but was unable to repair it so i told them to get it fixed via the insurance i took on ...
When the new Edgars ThankYou card was introduced, both my wife and myself reported to the CapeGate Customer Services section with our I.D's to have the new cards registered/linked and issued. Since then we have made several purchases, essentially using my wife's ThankYou card at various Edgars ...
I have been an Edgar customer for many years and have suffered a never-ending wave of incompetence from their staff. For years my account was double debited regularly among other missteps on their part. Most recently my bill arrived and my instalment due was 75% of my credit limit. After a few ...