We bought electricity at an easypay machine at a garage. The voucher number shows 4 sets of 4 numbers instead of 5 sets of 4 numbers. I have reported this to easypay and gave them the receipt number and my meter number. They now want me to send them a copy of the voucher. How incompetent and what ...
A payment I made in 2012 to ekurhuleni for my water and lights bill was revered by easy pay, I was not contacted by easypay, they did not attempt to resolve this first with me in person, they simply reversed the payment. I did not even know this is possible, it took me the whole day on the phone to ...
Yesterday I get my Rates account from Ekhurhuleni showing that the account I paid through easypay 14 months ago has been reversed. ( 29 June 2012). On contacting Ekhurhuleni, they tell me that easypay reversed the payment. I contact Easypay to be told that the auditors said the money was never ...
I tried to pay my municipal account and amount of R1880.00 on the Easypay site. Now the transaction was declined on the Easypay site and the bank reserved the money - awaiting authorization. My question is - why doesn't Easypay indicate on their site that they do not accept accept payments over ...
I'm absolutely fed up with utter that this company passes off in a pathetic attempt at giving "service". Easypay NEVER works the first time, and this time it went way too far. Tried to purchase prepaid electricity with this useless VCPAY app on the easypay website. Got the familiar ...
On two separate occasions I had issues transacting on the easypay website. I was very impressed with (a) the prompt and professional response I received after my query was logged on the website (b) the speedy resolution to the problem and (c) the follow telephone calls I received. In both cases, ...