I have been using VCpay and I havent had any problems until one of the online shops I used refunded me on the virtual credit card. Yesterday (Tues the 10th Jul) I received a refund from paypal into one of my VCpay credit card that I had used for the purchase in March. I contacted the customer care ...
I decided to do some online shopping on Friday evening and deposited some money into my EasyPay wallet so I could use their vcpay service. The money was not credited into my account so on Saturday morning I logged a ticket on their support site. I got a call shortly after and I was asked to send ...
It has been over a week since I deposited money into EasyPay's account and I have yet to have my account credited. I first filled in the online contact form over a week ago (received a confirmation email informing me that they had received my query), however, a week later nobody had contacted me. I ...
On two occasion I purchased electricity: 1. R300 and 2. R100 On both occasions no PIN code was given to me on my transaction statements. I email EASYPAY 6 TIMES proof of the transaction statements that clearly showed NO pin codes. I asked easy pay to refund me the R300 or afford me the pins for ...
Month 2 of trying to pay my council tax through easy pay and exactly the same thing. Get all the way through to the payment. Get a notification from my bank that the payment has been reserved and then it fails. Three times in a row. [URL Removed] Please can you explain what is causing this issue? ...
When logged on to easy pay, you go through the procedure including payment via credit card. once the payment is through they send you a final advice indicating that the transaction has been rejected. in the meantime the money is already transferred to easypay. this has happened to me twice - once ...