When one receives great service consistently they need to give credit. I have been trying to get into the Vitality Lifestyle for two months now, and when ever I call their affiliated suppliers' call center like Virgin active, Discovery, Clicks and Pick 'n Pay I have been met with pleasant sounding ...
I am a Discovery Health and Vitality Member. I joined Virgin Active in Jan 2013 as a Vitality Member, the monthly cost is in the region of R150. At the time I signed up with Virgin Active there was a problem with my Vitality subcription, it was not transfered from an "employer" group into ...
I lodged a complaint over a week ago on your website. It took a couple of days to get back to me. That is not the issue. I asked why I was not getting vitality points for healthy eating. What I discovered is that I only get points when I swipe my credit card if I pay for the transaction with my ...
I am a vitality member and was using the Craighall planet fitness gym on a regular basis. A year ago, I fell pregnant with twins and could not attend gym for a while. I contacted vitality at the time but they said I still have to swipe my tag to retain the membership benefit. Soon after having the ...
I have had my gym membership since 2004. I get an email monthly reminding me of how many times I need to go to maintain the contract. I went 4 times last month. Now I call vitality today and they tell me that I have to go 10 times before the 31st Oct. And it's already the 29th Oct. I have been ...
Tried booking flights on British Airways with my Vitality Discount which Discovery so calls a 20% discount for air travel, and "discovered" to my shock that the airfare was R130, taxes and fees R827. According to Bristish Airways, Vitality only discounts the airfare at 20% (R29 discount) ...