See below the sequence of my frustration (Few only): -Tue, Aug 27, 2013 - First Email after several calls. -Date: Wed, Aug 28, 2013 - Informed that I was selling my old vehicle and buying a new one. Requested to change my policy accordingly to make sure I'm covered and the policy updated ...
If only all companies have such fantastic service, HELLOPETER would have nothing but yellow smiley faces. I have not even heard Ernestina's voice yet I can tell you that communicating with her via e-mail has been very professional, informative and a real pleasure. She understands what the customer ...
Mine is a 2 part story a huge thank you to clinton gounden awesome service you guys have a keeper with him 100% from him i had to cancel my policy as did not fall in better than what i already have and cancelled the policy two days later, called in to cancel and a lady even called me back to try ...
We had showering rain during the month of January which resulted in damage to our house. A week of non-stop rain resulted in a roof leak and caused damage in the main-bedroom's ceiling and wooden flooring. My wife reported the damage to Discovery Insure shortly after. An Assesor was appointed by ...
I was told this morning that the claim of my phone will be resolved between 48 to 72 hours. It's been a day and I've phoned them multiple times just to get them to send me the quotes for the replacement. Every time it's: "we will mail it to you within an hour". Still don't have anything ...
We submitted a claim for our car to be repaired, but the assessor & Discovery refused to take all accident damage into account. On mentioning this & sending over 8 emails, leaving 3 messages, I haven't had any replies & neither party is wanting to include all accident damage. Will ...