A vote of thanks for one of Discovery Insure's reps, Katleho, who managed to help me resolved a claim within 24 hours. This was after 4 phone calls chasing for almost 2 months with other reps, who promised to assist but never got back to me. Very favorably impressed by her dedication and appreciate ...
I took out Insurance with discovery and was promised my fuel card numerous times but to date nothing has happened, i emailed them last week and was promised it yesterday by Mkhuseli Mabindla, i call today and still nobody is willing to make a plan to urgently courier it as im going out of town. Im ...
This poor service and sense of urgency is one of the reasons why I cancelled my insurance with them. After cancelling in Aug and promised not to take debit order for Sept, the debit order still went through and struggle to get it refunded to me. ...
In August 2013 I contacted the call centre to obtain a quote for car, homeowners and householders insurance. I spoke to Siyabonga who was very polite and took all the details neccessary to provide me with a quote. I heard nothing from him since, even until today. I followed up with numerous emails ...
This query relates to query number 2988985087 whereby an amount of R3100 was deducted from our account with no explanation or reason. Phoning Discovery proved fruitless and we were assured the matter would be resolved (at least responded to) within 48 hours, that was on the 3rd of September. Still ...
I called in on the 21st August to cancel my Insurance, spoke to a Wendy, who refused to give me a reference as someone would call me and that the cancellation would be processed. Between this call and when I called back on the 28th August I received NO call from anyone from Discovery Insure! On the ...