My company pays for my medical aid and I left there end December 2013. I get an email today (no phone call, nothing) on 6 Feb to tell me my account is in arrears and I am not covered!!! You guys tried to double debit me for December and January, I had enough in my account to cover the R1010 but not ...
I was so excited to sign up with Discovery Health Medical Aid, until I heard that if you need a Scan or MRI, you need to be booked into hospital the night before to have one, otherwise they will not pay for it. This is not only a waste of hospital beds, but a huge waste of money. WHY??? When the ...
I have a cover letter saying they will pay for my calcium chronic medication in 2014, but now when Dischem phones to put it through, there's again some nonsense story about having claimed too many times in the last 12 months! Please can I get 1 straight answer about what's going on- today please!!! ...
My wife has been trying to get an approval for Clexane medication for 2 weeks. She is 10 weeks pregnant and requires it urgently as not taking these injections could be detrimental to hers and the babies health. She is jumping through hoops for you, sending emails, faxes, getting documents signed ...
My brother has gone in for a kidney transplant, I had to look after his financial affairs, but made a mistake. I transferred all his money into an account of his that has been closed since 2010. His debit orders was returned, I contacted Discovery Health when I realised this. The gentleman, Nathan ...
I am really unhappy the way my international claim that I logged earlier on the 20th January 2014 I get no feedback. I have to phone in the call centre and I have spoken to over four consultants in the past two weeks. I understand that I get told that these claims take long, but I get nothing of ...