7/8 Jan I contact Discovery to request cancellation of my plan as I am overseas and will be until at least late 2015. Told it can be reduced to lowest amount 490-00. Amount reduced to R1416. 9/01 send an email explaining this doesnt help me, so send docs incl work permit, passport stamps, air ...
Hi there, To say this was bad service would be a compliment! Background: I have cancelled my account with them, because my wife and I moved to Cape Town and the new medical aid was in her name (Also Discovery btw). I got a call from Divashni Naidoo on 25 Nov 2013 claiming that I owe Discovery ...
Candice assisted me with a query and responded to my mails almost immediately. She is an asset to Discovery and makes some of the mundane processes bearable. ...
I had a medical aid deduction of my salary after me cancelling this cover. My Payroll department were working on getting me a refund but it was taking long, as i called discovery the lady Nomtobeko Nsindane was very efficent in helping me out telling me what i needed to do and even called me back ...
I have had only good service from Discovery MedXpress up to date Since end of January, Ive been struggling to get my husbands script. First the delivery address was wrong, & delivery guy wanted to know the company name & address where delivery had to be made. I explained its private at ...
When I initially called in on 28 January I was very impressed with the service received. I had not yet received my medical aid cards and I explained how in the past when I had joined Discovery I had waited almost 3 months to receive my cards and was worried the same thing was going to happen. ...