I refer to my report which I made on Monday this week (SLOW SERVICE). The Supplier name was Discovery Vitality / Mall. I only post this in Discovery Card as I am unable to make more two posts within a five day period. I was contacted by Discovery and was assured that the matter had been escalated ...
I have had a Discovery Card since I first became a Discovery Health member way back in 2004. From the word go I asked that they set up a debit order for the monthly payment but still today not one of their staff have managed to sort this out for me. I have been told, you have to go into an FNB ...
When the new Heath Wallet (HW) came into affect at the beginning of the year, I was eager to add it to the many services from Discovery that I already use. I called the call center and the setup was done over the phone. As I was on the previous Savings Booster and had some money available in it, it ...
What a pleasure it is to speak to the Discovery Card call centre. They are always competent, Friendly and very quick to solve your query or get back to you if they have to follow up. Well done!!! ...
I just wanted to say Thank you to Andrew from the call centre for excellent service! He really went the extra mile in assisting me with my claims! ...
I have applied for a product upgrade on 2 occasions. The first time Discovery ignored my application and did absolutely nothing for a month. The second time they put through the wrong application. They are completely useless and have absolutely no idea what they are doing. This is typical of ...