Before my Fiance and I (now my husband) went away to Thailand with Contiki for our honeymoon, I phoned Discovery's call centre numerous times to confirm if indeed they will pay my then Fiance's portion of the Contiki cash back, My answer was always the same, and this from 4 agents who also checked ...
These guys are stupid, I applied for a Discovery Card, they delivered a new with my name spelt incorrectly. I have communicated with them to deliver a new card with a correct name. Its been 7 days, they have done nothing. Is this what you call service. bunch of stupids. ...
Tue I went to Vida in Cape Town and 30 minutes later I get an sms for transaction at a hotel in USA?! Immediately I call Discovery Card and while dialing I thought it would be a battle to convince whoever picks up that it wasn't me, etc. I was blown away by how the matter was handled, everything ...
Last week, my husband discovered that our credit card was inactive, even after he had paid a DOUBLE installment on the 27th Jan. We queried it with Discovery who said they didn't receive the payment! My husband sent through the proof of payment as they requested. Still nothing. Then, even after ...
I have been havinfg a problem with my Virgin Active cahback since Sep 2012. There is NO cashback, and after persistant calls to the call centre, monies are paid out in drips & drabs. This is totally unacceptable. It seems that the managers themselves, I refer to a particular Gisela Peters ...
Dear Discovery have declined my application due to me not having any accounts, since when is that a bad thing??? I don't have any bad debt and always kept myself free of it!!! I have been a loyal discovery client and vitality member, however seems that you don't value your loyal customers!!! ...