In December i paid my discovery credit card on the 28th Dec 2012 the amount of R5063.03 and in error as amount should have been R5065.03 Which was a R2.00 SHORT as i made a type error. (payment was due on7/1/2013) - This month Discovery charged me R123.39 interest on this short payment, which i ...
I am beyond disappointed with the service from the card division of Discovery. I applied for a credit card at the beginning of the month and it has taken almost four weeks and numerous calls to get the card delivered. And when the card does eventually get here, everything is wrong except my ...
On 21 December I submitted a PnP till slip dated 19 Nov 2012 as no HealthyFoods cash back was received for that transaction. Over a month later and it is still not resolved. I sent an e-mail to request an update this morning - I received a reply saying that cash back for the transactions I queried ...
At the 5.12.12 I cancelled my Credit Card and sended the letter by post and email to Discovery until today after x calls and x more emails still the account is open. Yesterday (22.1.13) we had again a call from someone who promised the account would be closed today, today someone calls and finds ...
I called in to apply for a Discovery Card on Monday and there was an error on the system during my application. The consultant told me that he will get back to me the next day - Tuesday. Tuesday came and no one called, so I decided to call back on Wednesday. I spoke to another consultant and the ...
I would like to take this time to commend a your Employer Pamela Phetshana for excellent service and putting a smile on my face! Job Well done! Good to see people still caring about Customer Service. ...