In December i made payment in advance on my Discovery credit card as we were going on holiday. When we return to work in January, i am notified by Discovery that the December payment is overdue and was charged a Late Payment fee. On calling Discovery i am told that the early payment is seen as a ...
In December 2012, I was paid early by my employer (14 December as opposed to the normal 25th of the month). As i normally do, I settled my Discovery credit card in full on the 14th December. On the 18 January my card was debited with a late payment fee of R210? Keeping in mind that I get paid on ...
I made an application for a Discovery card and was informed that I needed to send documents as it had to go for manual processing. i did send all docs as required and was confirmed to that they received them. I have waited for over two months, made several calls to get feedback regrading my ...
I have a new Discovery Credit Card (Silver) I have made numerous calls to your call centre to resolve an issue that occurred since 12th January 2013. The card pin became invalid and any attempts to reset the pin with the Discovery Card Division have FAILED!!! To date I have not received any helpful ...
Why can't all call centres be like Discovery Card. I generally hate dealing with call centres because of the incompetence of the staff and their inability to speak clearly or to understand what one wants. However when applying for a credit card with Discovery it was like a breathe of fresh air. The ...
I got an sms on 7th January 2013 saying that my Credit card was being blocked because of transactions. They sent me a form which i completed and faxed back as per their instructions. I called on 9th Jan & was told the had received the form. They said it takes 7-14 days to finalise the query. I ...