https:///sanlam/complaints/payment-skip-in-jan-never-happened-not-on-1304101 As per the previous complaint: I was promised by Quinita at Direct Axis per phone call that my next payment will only be in FEB due to my January payment skip! I was promised the same by Renaud Lategan from Sanlam A quote ...
Due to unforeseen circumstances (I had lost my job), I unfortunately fell behind with my Direct Axis personal loan account payments. The treatment I have received from their collections department has been shocking, I have been made to feel like a common criminal, instead of a real person with a ...
I paid my loan in full within 2 months of taking it I was going through my bank statements and I see Direct Axis is still charging me R45 a month for Life Insurance when my account with them should be closed! I was forced to take the insurance when accepting the loan even though I have my own but ...
How many staff members does it take to approve documentation? Heaven only knows as it has not happened yet! My application was approved and finalised on Sun 26 Jan and I sent through required documentation the same day. Scanned a colour copy of my ID and my municipal rates account (twice as they'd ...
I Aubrey Mokasi 6402275240085 paid up the account with Direct Axis last year and they told me they will provide with settlement letter, i am still waiting for the letter and when i phone they are taking me pillar to post and they provide the number for their legal department 0116495124 and the ...
So i get a sms from this company called direct axis, saying that i have not sent proof of insurance on my vechile to them, ( which i have, and to wesbank), and that they will be taking off extra insurance, and of course, the call centre thats supposed to be open unitl 6, is close at 5:30! ...