I have applied for a loan and i pre-qualified. I was told to send my payslip and ID, which i did. I have been receiving sms and calls endlessly to send these documents, I have even sent it to Bandla's direct email about 4 times... i am getting nowhere and no feedback... this has been ongoing for ...
I have applied for a loan with direct axis - but did not get the feedback as promised. I tried to phone their call centre, which has ONLY a Cape Town number. The rude female from the call centre could not even take down an ID number properly. After the 4th try she kept telling me that there is one ...
A loan was applied for over festive season by Mrs Adele Olivier - a signed copy of a tennant renting a flat had to be submitted - however the estage agents who handles the owners affairs closed over festive season - a copy of the unsigned lease document was emailed about 5 times everytime ending up ...
I received a call to say that my account is in arrears of R578, 26. On the 31 Dec the R578, 26 was taken from my account. I have requested for a full settlement on my account and i have now seen that the settlement amount is incorrect. I have been charged twice. I have contacted the call centre and ...
This is my second complaint in 1 month about Direct Axis. Also the second time in one month that they have illegally debited my account. After an initial incident on the 14th of December 2013, I called Direct Axis on the 17th of December 2013 to rectify the problem. I then received calls on the ...
23/12/13 I settled my DA loan, the 24th the installment of R573.90 was debited from my account. On 27/12/13 I advised DA via telephone &spoke to Debbie, who informed me to fax through an urgent request to DA to reverse the debit as well as fax through a copy of my bank statement showing the ...