Directaxis holds the right and its n fine clause in their contract to deduct their money on the last weekday ie friday if your payday falls on a saturday. They don't care if your bank account goes into overdraft, if you have no funds for food or petrol, as long as they don't loose a days interest ...
I have asked DA to stop sending me letters and text messages offering me loans. I have never indicated to you or anyone that i want a loan. Just stop it is annoying! ...
I called the call centre on the 27 December 2013 wanting to refinance my loan since I was short of cash. The lady I spoke to seemed distracted, she was busy laughing with colleagues while helping me. This resulted in the application being declined as she punched in that I told her I was under ...
I settled two loans with Direct Axis 7Feb 2013. One on my name and one on my husbands name. A few months ago I applied for Finance at another institution and the loan on my husbands name reflected on my credit record as current/outstanding and that a standing debit order is in place for it. Two ...
My salary payment date changed and I called the call centre on 17th January 2014 to inform Direct Axis. I spoke to a call centre agent Maruwaan who put me through to the relevant department. After 15 minutes, no one picked up as my airtime was depleted. I then called back and spoke to someone else ...
On Friday morning 8:30, i applied for a loan.By 9:00 i have already send through my paper work. Every time I called i got the same message, we did not receive your papers. Everyday since i have send it repeatedly, only to be told today that they are wrong. I resend them again and again and again... ...