I'm very disappointed with the fact that I had to wait 3 hours for roadside assistance, I called them after an hour and I was told that Lerato the 1st person I spoke to will call me ASAP and she never did, I called back again after about 20 minutes, I was told again Lerato would call me, she still ...
My car was damaged in a road incident. When I phoned to place a claim, my vehicle was promptly towed away. I was contacted by a Grant Williams, ensuring me that swift action will be taken. Yeah right... two months later and repairs have not yet been started. Then I phoned SSS Panel beater to find ...
I cancelled my policy in December and I was told there is enough time for Dial direct to not process their debit order. I was told to e-mail them my banking details I did this on the 28 December 2012. I was told to e-mail again my statement on the 4th and received an e-mail back " Thank you ...
I phoned in on the 5 Jan to claim from my cellphone insurance. This seems like it cant be resolved. I am still waiting for this to be resolved and everytime i have to call and find out how far the claim is. I can never get hold of the person repsonsible of my claim. I was contacted and told that my ...
My car was booked for 19 Dec '12 for assessment after my car accident on 16 Dec '12. after numerous calls feedback was given on the 4th (assessment finalised and claim approved)! they extended the courtesy car by an extra 10days, yet admitting no delay/incompetence on their side. the total of ...
To cut the long story short, my car was involved in a minor incident when my cousin backed into it while parked on the driveway of our home. She submitted a third party claim with First For Women (telesure group), her insurer. I subsequently contacted my insurer (Dial Direct, Also part of the ...