Unfortunately, we were very frustrated with Dial Direct a month ago, as we didn't get any feedback with regards to our claim. In the end, Natalia from Dial Direct handled everything perfectly and all of our damage is now fixed. Thank you Natalia for keeping us up to date and following up ...
This is now the 2nd report 1st report 23/01/2013 STILL NOTHING, LOGGED A COMPLAIN ON DIAL DIRECTS WEBSITE, Call received it will be handed to MANAGER... LAST I HEARD... ALSO NO FEDBACK AGAIN. EVENTUALLY MANAGED TO GET THE NR FOR THE MANAGER NO REPLY. LEFT A MSG FOR ANOTHER MANAGER THREE TIMES - no ...
DD, I called now (Thursday) at 17h05 and called 0860 424 424. And I get the message "Please note that we are open from 8am to 8pm and closed today, the public holiday" 1. Today is not a public holiday 2. It is now 17h05, not 20h05 Sies! ...
I wanted to cancel my policy with first for women and to join dial direct! He gave me such good service that he made my benefits even better! He also offered to cancel all the other insurance places i am with. Very good service and a job well done! ...
I received great service from Shaheen he not only updated my account but answered and hepled me with the questions i had, Fantastic service. ...
He was excellent the way he handle my call. I wish all the call center operator can be like him keep it up with the good work Mr Fadiel. bless you ...