I AM STUCK ON THE N1 HIGHWAY AND I CALL THE DIAL DIRECT CALL CENTER FOR A TOW TRUCK AND ALL THE AGENTS DO IS TRANSFER ME TO THE NEXT ONE I SPENT A CONSIDERABLE AMOUNT OF TIME ON MY CELL PHONE AND EVEN RAN OUT OF AIRTIME HOLDING. I ASKED ONE OF THE CONSULTANTS TO CALL ME BACK AND ALL I GOT WAS A ...
I received a letter today, stating that my insurance premiums would be increasing. I do not have a problem with a reasonable annual increase, but 21% is excessive!!! Particulary when one considers that my policy is for insurance of two motor vehicles, which Dial Direct will obviously reduce in ...
I am a dial direct insurance customer. I called the claims department to submit a claim. They were busy but someone captured a message that a consultant had to call me back. Within 5 minutes I was called back, and greatly assisted by Daron. Very friendly and very fast service! Thank you Dial Direct ...
I sent a complaint regarding my car n I still haven't received any feedback.i am tired of this insurance & of their lack of service. I reported this claim last year n I still don't have proper feedback. I don't want the rental car anymore as I want my car back. It's either I get my car back ...
I cancelled tracker in November with Anthony, according to him Tracker could be cancelled with Dial Direct and they would put thru the cancellation with Tracker. Now Tracker is looking for payment from us. If there was an issue with the cancellation, then dial direct (Anthony) could have had the ...
I just want to commend Senelo for really going out of her way. After discussions with the panel beaters as well as some other staff at Dial-Direct she was the only one willing to assist and solve my problem. ...