Sharief really went the extra mile in assisting that I recieve a correct policy schedule as various details did not pull through on the automated schedule although the system reflected it. He arranged for a manual confirmation of insurance was drafted in order to ensure that all details reflect. ...
I sent an email to Dial Direct roughly 2 months ago requesting a payment breakdown per vehicle. Till now no response?? I did speak to Mandla afterwards regarding my premium which was kind enough to sort out but could not give me a breakdown. He would request the relevan parties to contact me... ...
Called Dial Direct and Wesley was able to sort out my query efficiently and with a smile. Thank you Wesley :-) ...
I have booked, on the confirmation from Dial Direct Insurance, my vehicle in on the 4th OF FEBRUARY 2013 it is now the 16th of MAY 2013 for hail damage repairs!!! This is the most useless bunch I have ever in my life come across... DO NOT TAKE YOUR CAR TO SILVERSTAR AUTOBODY!!! Does Dial Direct not ...
MY DAUGHTER HAD AN ACCIDENT, MORE THAN THREE WEEKS AGO. FIRSTLY DIAL DIRECT DIDNT WANT US TO USE OUR OWN PANEL BEATER THAT CHARGED THE SAME AS THEIRS, THEY EXPECTED US TO TAKE THE BROKEN CAR TO WYNBURG FROM RANDFONTEIN TO GET THE "REPAIRS" DONE BY THEIR PANEL BEATER. IT TOOK OVER THREE ...
Greaty Service, Verry friendly. Offered good advice re product ...