I had an accident a week ago. I submitted my claim with a consultant named Willie, on behalf of Dial Direct. Initially I thought my car was fine to drive, but when I took it to the Assessment Center they advised me not to drive it. I parked it and called Willie to give him an update. He told me ...
A few weeks back there was a burglary at my place. I called dial direct and within two days the claim consultant by the name of Chone assisted me. People around told me that the process would take more that a month so I was already planning on replacing some of them. To my surprise in less than 10 ...
Today i want to thank Dial Direct for their swift service, mailed them yesterday about a surname change on my policy, within 24 hours, changed and mailed to me! Thanks, loyal customer for ever! ...
I wish to express my gratitude to Mr Muzi Masipa for reducing my car insurance premiums with no amendments on my cover. You are a rock star and wish most of your colleagues can learn from you ...
Outstanding service provided by Blake Dunlop. Made my experience in changing my insurance over to dial direct a pleasure and very easy. ...
To Whom it may concern, Craig Bergover in Retentions Department is a star! Great Attitude, Super-efficient and most importantly customer/client friendly. He delivers 5-Star Service!! My Philosophy: Recognition and reward does to people exactly what Water & Sunlight does to plants - It makes ...