Lindsay van Oldenborgh was assigned to my claim for the recovery of my excess following my accident in December 2012. Since she was first assigned she has been absolutely amazing. She has kept in touch via telephone pretty much every second week or so and would get back to me asap if I could not ...
Good day If there is anyone at Dial Direct that is in the mood to do a claim and to see it through please call me. I am tired of been past around like a unwanted toy between people and "I will call you back's" that never happens. Or phone me back on this numbers. The phone rangs and ...
I would like to thank Leon Smit for an excellent service he's given me today (09/05/2013) on my insurance policy. I wanted my policy reviewed and premium reduced. Leon gave me alternatives/options and thoroughly explained the effect of each and helped me to reach an affordable option without ...
I WANT TO THANK JENILEE WHITTAKER FOR HER EXCELLENT CUSTOMER ORIENTATION AND SERVICE GIVEN TO ME, SHE WAS VERY KNOWLEDGEABLE AND EXTREMELY FRIENDLY, SHE TOOK HER TIME EXPLAINING EVERY DETAIL AND SHE NEVER MIND IF I ASKED HER TO REPEAT HERSELF WHEN I DID NOT UNDERSTAND. THANK YOU FOR YOUR GREAT ...
I have cancelled my policy on 24 April 2013 with Dial Direct effective 31 May 2013. I dealt with Sakiwe and was told that I must give a month's notice, however when I asked where this information was stipulated in my policy document, I was informed somewhere under General Terms & Conditions, he ...