I logged a call with Dial direct last night (Monday, 24 June 2013) for Road Side assistance as I was having car trouble - My original call was made at about 18h05, where upon I was told that I would be called back in 5/10 minutes as a Tow truck need to be located in the area/near to where I was. ...
I complained that I thought the tariff increase on my Ins. Policy was excessive. Irshaad took it upon himself to see if he could get management to reduce the monthly tariff. Not only did he succeed in getting it reduced but that I retain the benefits connected with the increase. Irshaad is really ...
Faizel service was professional and very helpful in cancelling the policy. ...
I was involved in a car accident on 6 April 2013. My vehicle was written off. This was a big knock for me as my vehicle had just been settled and put onto my name. I am very happy with the efficient and friendly service I received from Phumzile in recovering my excess of almost R8000 from the 3rd ...
We submitted a claim on 14.03.2013 regarding car accident. Eventually dial direct arranged for the vehicle to be assessed and then we were assigned a repair date which was to be 4 and a half months later!!! our new bmw convertible cannot be driven and is sitting in our driveway spewing oil ever ...
Last night (24 June 2013), I locked myself out of the house, I tried calling Dial Direct to assist with a locksmith. I proceeded to follow the voice prompts and entered all options from 1 - 3 without any success, my call was either ended or the voice prompts told me to call back during operating ...