Ashley assisted me by reducing premiums without any problems. His attitude was great and he was very helpful. I initially intended to part ways with Dialdirect but after interacting with him I changed my mind to stay on. Keep it up. ...
I recently had a motorcycle accident and the day after i informed Dial Direct of said accident, i was contacted by Shameema to start the claim process. Shameema was excellent at providing feedback and keeping me regularly updated while resolving my motorcycle accident claim. I had additional ...
I had a accident where I was knocked whilst stationary at a red robot. A car hit another car which spun and hit me. I then contacted my Insurer Dial Direct. It has taken 3 weeks to finalize my claim after several calls. To my shock I was told that the claim was rejected after being sent a sms ...
On the 13th of June 2013 my car was involved in an accident which was driven by my brother a secondary driver on my policy. I called Dial direct, and I was transferred from pillar to post, and with the 4 consultants kept asking me security questions, until Kgomosto assisted me, she managed to ...
ON 24/4/2013 my house was burgled, the aluminium sliding door was damaged as well as the trellidor security gate. I immediatly telephoned Dial Direct, to report the break in as the house was now open to more damage, as access was so easy. Had to telephone 3 times before ayesha phoned back, ayesha ...
The reason why I selected "Other" for the Nature of Compliment is because Faizel touches on most of the drop down options. From his excellent service to his candid approach, he was able to provide me with the service I needed in good time. Even after the call had ended, he remained ...