I have been a loyal customer of Dial Direct Insurance for the past 6 years. Not once have I claimed from them nor missed a payment on this policy. During the past week my car was involved in an accident and while the process was professional and friendly, I was taken aback by the exorbitant excess ...
Inquired about insurance annual increase, the cut the increase to less than expected ...
I was involved in an accident & the car was brought to the assessment yard. From start to finish it was nothing but good service from Sherabien lamara, Welcome Molebatsi, Wayne Daniels & Keith Bailey. They actually insured my car is drivable after the assessment in order for me to collect ...
The guy gave me good adviced as far as the insurance is concerned ...
After approving my claim 5 weeks ago and being told that my vehicle will be fixed by renew-it sandton guess what i am still in the dark as to when will it happen this after a guy by the name of rameez promised me he will keep me updated which he never did when i try to phone it just rings ...
I PHONED IN TO CANCEL MY INSURANCE B'COS I GOT A CHEAPER PREMIUM, I WAS ASSISTED WITHOUT NO HASSLE. IN NO TIME I WAS DONE AND RECEIVED MY CANCELLATION LETTER BY EMAIL. TNX ...