Just as I thought Dial Direct should re-brand to Dial-INdirect or Don't call us, Well call you, I came across Emanuel Nzama - He is not only pro-active and positive, but also the most efficient and reliable person I've dealt with at Dial Direct and he understands what supplier vs customer relations ...
On the 18th May 2013 someone bumped my vehicle from behind and ran away (Hit and Run). I logged a claim with Direct Direct on the 20th May 2013. I took my vehicle to be assessed at EasyWay Assessment Centre Bryanston. Since the 20th of May 2013 this claim has been investigated and finaly on the 17 ...
I called Dial Direct insurance to make a query for a car accident that I had. My case was handled by one exceptional Milly O'Reilly. She was extremely interested in my case, very patient and had great attitude. She explained all my options in great detail and answered all my questions ...
On the 9/6/2013 i asked to be contacted inconnection with a claim i would like to place, they phoned me with in the hour of the request but when they heard i was a current client not a "prospect' the atmosphere of the call changed immediately, then they told me they were not sure if i ...
My car was incorrectly assessed by an arrogant assessor at the Boksburg Telesure Branch. A week and a half after my car has been at the panel beaters, they discover that doors that were assessed to be repaired only, could not be repaired. Therefore the purchasing of new doors had to be approved by ...
I am beyond the boiling point and wants answers somebody has to pay i have no choice but to take this out with the ombudsman for real action to this type of service. I have been complaining about service and have a lot of complains on hello peter enough is enough. i paid so much for this car and 5 ...