Courier companies are a dime a dozen. Having dealt with more than my fair share of empty promises and dismal treatment from an array of local courier companies, I would like to thank Amanda Shinn at DHL for being what the employees of other courier companies should aspire to be like. Thank you ...
Third parcel in two weeks where I have had to BEG DHL to process and get to me... NO ONE contacts me, the client... I have, each time, had to contact overseas, get tracking number..chase DHL, who say sorry. we just haven't done it??? ...
I have been expecting a parcel from Orange in the UK. On Sunday, I noticed that it was at 'Clearance event' stage. As I had been warned by Orange that this usually meant that they were waiting for my ID number, towards the end of Monday as I hadn't heard from DHL, I called them. I spoke to a ...
I ordered a parcel to be delivered urgently from China to South Africa. We paid the freight cost to DHL. The parcel arrived in South Africa Tuesday morning. On Friday we still have not received the parcel after many calls made to DHL. The management now apologises for all the mishaps and there were ...
My parcel arrived in SA from the UK on Sunday 15 Sept. Customs cleared the parcel Wednesday 18 Sept. (I was impressed) On Thursday 19 Sept the courier was in my Street, but couldn't find the house number. I send a redirection letter (as requested) to my work in the same suburb. (Cape Town) This ...
I have being trying to track a parcel of mine that was shipped through DHL with no success. I have called 086 034 only to be told to call 011 928 whereby I was informed that I should actually be calling 011 961 . There is not a contact number for the Durban depot (where my parcel is currently ...