We purchased a Dell laptop for our company. The fingerprint reader stopped working completely. Dell assessed the unit, replaced mainboard & fingerprint reader 5 times. ...
So it first started with Dell never answering. Now they were supposed to come on Monday to fix my Alienware m18X laptop which they did not. Then today at around 11 am a man called and says that i will get a call from them just after 12 to specify when they are coming. No one called and then at 3:15 ...
At the beginning of January 2011, I bought a Dell Vostro 3700. It worked fairly fine for just under a year and since then, I have had to make continuous phone calls to Dell to send out one of their technicians due to various problems. I have already had about 6 call-outs from technicians - this ...
My Alienware m18X laptop this morning all of a sudden stopped charging and after testing it with two different chargers decided it was defintely something wrong with the laptop. I have only had it for one month. After calling Dell three different times I was left on hold on all three occasions for ...
Saturday 23 March: My laptop would not turn on, and called the dell technical support. The call centre was helpful, friendly and prompt which I was completely happy with. I was told that the technician would arrive on Tuesday (Fantastic!). I asked that the technician please call before they arrive ...
Just wanted to say Thank you for his assistance over the thousand Dell warranty dates I was looking for, for me he went he extra mile by offering to assist of which he did deliver as promised, keep up the good work and thanks a mil. ...