On the 13 of January i sent an email to [email protected] that i want to cancel my policy which they never replied to my email. I sent email again on the 20th to the same email address and there is no reply. I then call the call centre spoke to a guy not sure of his name. This guys ...
Ive received a call from your call centre. Nicole Buekes couldnt tell me specifically where she recieved my number from. In line with the Protection of Personal Information Act please can you advise me as to how my details came to your call centre. The call operator who called at 11.55am knew my ...
Was hospitalised for an emergency operation first to find out that the hospital plan which i was under my understanding a hospital plan and not hospital insurance as it was not sold to me as insurance but a hospital plan. Secondly when I tried to claim the insurance will only pay for 3days and ...
I took a policy with clientele through their IFA network and i never received any documentations from the to let me know what is going on when i checked my statements i found out that they have been taking money from my account for the past 7 months so i sent them an email to cancel the policy and ...
I took out a policy valid from 01.10.2007 because of the television advertising that after 5 years you get R40000 back in cash. When I phoned for the encashment of this policy (404483704), I was told that there is no such thing and that this is actually just a policy covering me for death and ...
I took a CLASSIC SAVER ENDOWMENT PLAN . This policy matured in Sep 2012 I think Date of Request 09/01/2014 Date of Commencement 01-09-2002 Previous Encashments up to 7413.94 Current Monthly Premium R185.40 Total Available Value R7708.5 Total Premiums Paid R15122.44 On the 09/01/2014 I called them ...