When I went into hospital they gave me me good service. When I got discharge it changed, but I went to them and they looked at both sides of the story and they saw they were wrong and they did agree to pay my claim. They had the time to listen to there customer and all was sorted. Thanks for the ...
On 20 September 2013 I was admitted at Mt Edgecombe Hospital and discharged on 27 September 2013 for headache. I submitted my hospital claim to Clientele Life since it was the first time claiming for headache with them. I was not happy when I got paid for only 3 days and I was not informed why ...
Clientele Life, Hospital Cash Back Plan failed to honour the contract. On the 11/11/2013 i was admitted for Brochitis and Gastro-Enteritis and was and discharged on the 24/11/2013. After i submitted my claim i was paid for 5 days (which was short paid) instead of 13 days. Upon questioning the ...
I have decided to cancel the clientele policy because it is too expensive and i have another policy that i took with the same benefit and is cheaper than client tele's policy's, i have never use this policy and i have been paying for it, it's about a year now, so i will like them to pay my money ...
I have been trying to stop my IFA Policy from the 17th of December till date. I have been asked to supply necessary documents in order to cancel my policy. I did as asked and submitted my documents, i was told that i will to wait for a period of 7 working days before i get my policy money. I spoke ...
I registered a hospital claim in August 2013. It's taken clientel 2 months to pay my claim and thereafter I find that the claim has been short paid. The reasons given by the assessor don't make sense and unsatisfactory. As is, I am canceling my policy with them because I don't want to deal with a ...