Hi. I am Mr L Govender. I have 2 Hospital Plan Policies with Clientele Life- Policy No.'s 405145039 &; 405145580. I sent my hospital claims earlier. And Couriered my hospital files on 2013-12-04, Tracking no. TC 196585009ZA. I phoned the courier company on 2013-12-06 they confirmed that the ...
Earlier this year my employee phoned Clientele Life because he wanted life cover to benefit his children in the case of his death. They began debiting the sums of R137.00 and R165.00 monthly from his bank account. In November they debited both amounts twice and because he was at home in the Eastern ...
My wife holds a savings policy with Clientele. She has requested cancellation of the policy via email and telephonically on several occasions. Clientele refuses to send her copies of the policy and the cancellation documentation. The service received from the Clientele staff has been pathetic- ...
Clientele life keeps telling me that my premiums are in arrears when I have made a cash payment already for the month that had been skipped via EFT. I have send them numerous proofs of payment, my bank statement etc. I have even asked them to contact my bank if they think that I am lying. I have ...
I have 3 policies with Clientele life. These 3 Policies amounts to R3000.00 per day that they have to pay out from the 3rd day you are in hospital. I was in hospital 4 nights and they paid out R1172.15 instead of R6000.00? I would like to know how they came to that calculation. 1st of all the don't ...
I called Clientel call centre to find about my Hospital Plan cash back, I was put by Tshepo on hold for 15min and when they do got back to me by a supervisor Thabo I was told that they calculating my debits manually!!! which is 60 premiums debited on my account. I am still waiting for my payment ...