I have been with clientel for a while now, I have never had issues with them but up until of late, the have started deducting my account on the wrong date from the one I've asked them to, which is on the 27th of every month but what they do Is they deduct it a day before or two days before and that ...
I received a call from the call centre regarding a call back i sent. As per the sms sent to my phone the person they looking for is Tshilidizi. When i got the call back i tried explaining to the agent to please remove this number from that profile as it is my number. The call center agent hangs up ...
I am told that my number belongs to Clientele Mobile! So I call the number given to me to do a sim swap... I have been on the phone for over 10 minutes and nobody is picking up. I am so angry that I need my number to be life asap and Clientele Mobile - whatever it is - is messing me around! Pick up ...
Good Day- I took a policy when I was contacted by an agent. When I didnt recieve my documents I contacted them and was told that it would be re posted. When I didnt recieve it the 2nd time I called and was told the Correct address was incorrect. I was not happy with teh service and requested this ...
I have called the call centre 4 times and every time I tell them to please change the debit order date because we only get paid on the last day of the month, every time they tell me it is paid, in December i called because the debit order was taken of on the 15th I was told because people get paid ...
I spoke to a Clientele agent by the name of Lerato Malebo on the 14/03/2013 to start a cover with them and all was discussed with them and the debit order date I selected with them was the 1st of every month. Now to my surprise I get an sms from my bank that an amount of R 222 was billed off my ...