I took out 2 policies in 2010 and have been paying premuims monthly without a hitch. To my understanding, the policy will cover your stay in hospital only if you stay for 3 days and more. 2 days ago, I find out that days 1 and 2 are not covered, only day 3 onwards is covered, and if i cancel, I get ...
They deducted a debit order from my bank account without any authorisation from me. I contacted their call center on the 1st March they gave me a reference number (MC66917) and said they would gave feedback within 5 working days, on the 8th march i called them back then they wanted proof that it is ...
I am totally appauled at the complete lack of service delivery from Clientele Life! All the necessary documentation was sent to Kate at the Assessing Department on 02.02.2013 and to-date nothing forthcoming. There's no feedback, response or interest in finalising the claim. I've confirmed with Kate ...
Hi, I applied for a loan on the 01.03.2013 which was approved, i have been in correspondence daily with the consultant and i have now been informed of excuse after excuse with the payout to be done. I have never dealt with such horrible service in my life, i then put in a complaint and i was told ...
I HAVE CANCELLED THE POLICY WITH CLIENTEL LIFE BUT I HAVE EXPERIENCED THEIR DEDUCTION FROM MY BANK ACCOUNT AND HAVE NEVER BEEN REFUNDED ALTHOUGH A LETTER OF CANCELLATION WAS SENT TO THEM. PLEASE ASSIST ME ...
I took out a Life cover with Clientel on the 1st of April 2011 and a Legal Cover on the 1st of August 2011, i havent recieved even one booklet for both the plans till today. As i work for an insurance company I'm fully aware that it's the customers responsibility to alert the insurer if booklet (s) ...