Its 72 hours sice i wrote to this company and i have still got no feed back. all i want is to cancel these policies and get my money back with interest. There is no customer retention in this organisation, they just are getting too big too quickly and they will lose all their clients if they lack ...
Hi, I am widowed and a pensioner. I have been trying for several months now to get the copies of my insurance documents e mailed to me or posted and also have my bank details changed. I have called numerous times to the call centre and sent them an e mail. I am still waiting. The service is really ...
When I searched for a good medical aid, Clientele was on the ball and their service was excellent. That is why we used them. After they got our banking details, etc. and started taking our money, dealing with them is impossible!! They promise a response within 24 hours, which is absolute rubbish!! ...
I am seething over the service I have had from Clientele Life. I am married A.N.C .I took out an Open Ended Savings Policy with them 10 years ago. This policy has now matured. I have spent days trying to cash in my own policy. The problem has arisen because my husband pays the premiums from his ...
When my policy elapsed last year I claimed the money and reinstated the policy. The reason i reinstated the policy was that i was never paid the money i claimed. Their reasoning was that the documents I faxed were not clear. i faxed the required documents several times without luck. Now i have ...
I took out a life policy for my father a year ago with CLIENTELE LIFE paying R950 a month & have not receieved the policy information pack to date. I made numerous calls to them spending hundreds on the cost of these calls! They have no empathy or consideration for their clients! Disgusting ...