I had funeral cover for about 6 months ever since i joined clientele every month they debit my account twice. our agreement was to debit my account on the 1st of every month, in the middle of the month when they feel like debit my account they just do it without my concern. ive been calling every ...
At the beginning of June I obtained life insurance from Clientele. To date I have not received any Policy documents, no policy number and no communication whatsoever!! I'ts no use calling the client services because it is non existant. I cancelled my insurance by email. Again, no response and they ...
I have been with Clientele life for over a year and their debit order has been going through at the end of the month every month but this month it went through early so i complained cause it was unpaid and developed Bank charges. the response i got was that on their records i made the debit order ...
I have sent two emails to Clientele requesting them to cancel my policy. I have to date not received any response. It is also frustrating that when you call the Customer care you listen to an operator repeating himself. No one even answers at switchboard. My account is sometimes debited before the ...
I will not be able to point out who the person responsible is but I was called yesterday from the number 011 320 3000, 30th of July and because I was unable to answer my phone at the time a rude voice mail (by a black lady, please not this is not meant to be in way) was left on my phone. This is ...
A few months ago I ask clientele to look at my credit report, because something was listed that's been written off. Clientele never contacted me to keep me informed, I had to phone numerous times, and was told several times that the lawyer that was handling my case is no longer working for ...