Attention to Management - I have been a client of the above for so many years, insured my whole family with them - recently I sent them emails more than 3times - no one responding, I had to call their call centre as I was concerned, to my suprise - I was on the phone for 15 minutes holding, all I ...
I have send tree emails to IFA Clientele Life need to now when is my Policy Due and how much is Due to me ive send two emails first email i have send on the 15/07/2013 and the second email i have send on the 23/07/2013 i don't understand what kind of the Service is this? how can you trust people ...
I am writing this on behalf of a work colleague who has been trying for over a year to cancel one of his policies and after numerous phone calls, faxes and emails the policy still remains open. You only get to speak to the supervisor on duty at the time of the call, no-one higher and after going ...
During May I logged into Clientele's website and proceeded to cancel my clientele mobile contracts which were already overdue for cancellation. I have not had a call from Clientele to confirm my request to cancel. I called them on the 12.08.2013 to find out what is going on, only to be told that ...
My husband was a clientele life customer, but they refused to pay after he died. They made excuses about medical records. When they want customers they say they don't require medical examinations but when they have to pay, they hide behind medical records. Now i'm struggling all because they made ...
In what universe is it acceptable to try and sell something to customers via AUTOMATED sales calls? And then put the phone down when probing questions are asked about where they got my personal details? Clientele Life sends out these automated calls. As I find them rude I have asked them to call me ...