I applied on-line for a life insurance and a hospital plan. I was contacted on the same day by a consultant. I asked what the policy covered and I explained that I was also seeking a retirement annuity option. He then explained that this covers everything. I agreed to have a debit order placed on ...
Throughout the month I called in to ask if there was a policy in place, but a certain gentlemen confirmed that because I did not receive any documents there is nothing in place. Then on the 28th of June 2013, a debt went through of R50.00 from Clientele, with a Ref No: AZ999185 1306R, I called in ...
I am totally confused, im not sure anymore, after i submit a claim should i call clientele's legal department or should they contact me because i submited a claim via fax (011 320 3133) on the 7 of july and even after emailing them the very same claim, no one has deemed it fit to contact me, even ...
Good day, I have received the papers you sent to me via post. I have noticed that you didn't include all of the names I gave to you when I open my plan with you. Only 4 of my family members are covers when it should be all 5 as pointed out to you. Please contact me as soon as possible. ...
I wish to express my utter dissatisfaction and anger with the service that I recently receive from Clientele. After finding out that possible might be occuring on my account with Clientele, I immediately followed up with them. I was told to speak to the department, which I did on the 09th July ...
I have cancelled my policy in February and Clientele is still debiting my account. I have repeatedly complained with no effect. I have the email correspondence as proof. I have went to the bank (ABSA) to block them but the debit orders still persist. I want all my money that has been taken from me ...