I took out a legal aid policy with Clientele in May. My debit order date is the 28th of every month. They informed me that in the event that the date falls on a weekend or a public holiday, they would deduct on the last working day before that date, fair enough. In June the debit order went through ...
Hi i have a funeral policy with clientele, i had my younger sister covered under my parents. something just told me just to call clientele regarding my cash back and no one was to answer to that. to my suprise also when i had to ask an agent regarding my account he then told me that my sister was ...
I called Clientele spoke to Ramish to request a cash withdrawal on my policy on the 13th of July 2013 and he confirmed that as soon as I have my documents faxed he will process everything and I should expect my money after 8 working days, He was very helpful I must confess, explained the ...
Clientele billed me on the wrong day and instead of calling me when I enquired I had to call them back myself. After holding for close to 10 mins I got a consultant who was so incompetent. She told me that I had only enquired on the 9th of July when in fact I had sent an email on the 26th of June. ...
I took out a savings policy from Clientele in 2007 via their IFA Presentation. I never received any correspondence from Clientele. In June 2012, I contacted their customer services to request this documentation as debit orders were regularly deducted. I was then informed that this policy also ...
I took a policy with clientele recently. After realising that the date which the consultant had chosen for the debit would not be conducive I wrote them an email telling them to change the date. I received a confirmation email saying they would get back to. But they did not. Instead they took money ...